1. Agreement to terms
These Terms and Conditions (“Terms”) govern your access to and use of the Impact Edge Marketing website, client portal, communications, and services. By accessing or using any of them, you agree to these Terms. If you do not agree, do not use the website or services.
2. Service description
Impact Edge Marketing provides e-commerce development, digital marketing, business consulting, discovery and analysis, client education, support, and related services. Website descriptions are general and do not create a promise to provide any particular deliverable, schedule, price, platform, or result. Any paid engagement is governed by a separate written agreement.
Business and marketing outcomes vary. We do not guarantee revenue, profit, traffic, audience growth, conversions, advertising performance, search rankings, platform approval, carrier approval, or return on investment.
3. Accounts and client portal
Certain features may require an account. You agree to provide accurate, current, and complete information, maintain the confidentiality of account credentials, and notify us promptly of suspected unauthorized use. You are responsible for activity under your account to the extent permitted by law.
Client education and portal materials are confidential and provided for the internal use of the authorized client. They may not be copied, resold, publicly distributed, or shared outside the authorized client organization without written permission.
4. SMS terms and conditions
4.1 SMS consent and privacy
Phone numbers and consent information obtained through the SMS opt-in process will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for additional information.
4.2 Types of SMS communications
If you consent to receive text messages from Impact Edge Marketing, messages may relate to consultation requests, appointment coordination and reminders, follow-up communications, customer support, project or account updates, and billing inquiries. If you separately authorize promotional messaging, you may also receive marketing messages about Impact Edge services.
Example: “Impact Edge Marketing: We received your consultation request and would like to arrange a call during your preferred time of day. Reply STOP to opt out or HELP for assistance.”
4.3 Message frequency
Message frequency varies according to your requests, account activity, and the type of communication. You may receive up to 10 messages per week during active appointment coordination, support, billing, or project activity. Most recipients will receive fewer messages.
4.4 Message and data rates
Message and data rates may apply according to your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.
4.5 Opt-in method
You may opt in by entering your mobile number and affirmatively selecting the optional SMS consent checkbox on an Impact Edge online form. Consent is not a condition of purchasing any property, goods, or services.
4.6 Opt-out method
You may opt out at any time by replying STOP to any message. After an opt-out request, you may receive one final confirmation message. You can also request removal by calling (206) 679-7426 or emailing support@impact-edge-marketing.com.
4.7 Help
For assistance, reply HELP, call (206) 679-7426, email support@impact-edge-marketing.com, or visit our contact page. If you do not wish to receive SMS messages, do not select the SMS consent checkbox and choose another contact method.
4.8 Standard disclosures
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for assistance.
- Consent is not a condition of purchase.
5. Messaging content and acceptable use
When a service allows you to create, direct, or distribute messaging or marketing content, you agree not to create or send unlawful, deceptive, misleading, fraudulent, harassing, discriminatory, or infringing content; malware or harmful code; spam or unwanted messages; messages to recipients who have not provided legally sufficient consent; or content that promotes illegal activity.
You are responsible for the accuracy of campaign information you provide and for obtaining and maintaining required permissions for your recipients, content, products, and claims. We may reject, suspend, or remove content or campaigns that reasonably appear to violate these Terms, carrier requirements, platform policies, or applicable law.
6. Messaging compliance
Where Impact Edge provides messaging-related services, we may maintain records of campaign information, consent, opt-ins, opt-outs, and messaging history and may submit accurate business or campaign information to messaging providers, carriers, or registration services as reasonably required. You agree to provide complete and accurate information and to cooperate with reasonable compliance requests.
No language on this website guarantees registration, carrier, platform, or campaign approval. Approval decisions are made by the applicable third parties and may change.
7. User content and permissions
You retain ownership of content you provide. You grant Impact Edge a non-exclusive, worldwide, royalty-free license to host, use, reproduce, modify, adapt, display, and distribute that content only as reasonably necessary to provide, support, and improve the services you request.
You represent that you own or control the necessary rights and permissions for content, data, trademarks, audiences, and other materials you provide and that our authorized use will not violate any law or third-party right.
8. Intellectual property
Unless otherwise stated, the website, client education, service materials, text, graphics, branding, software, and other original content are owned by or licensed to Impact Edge and protected by applicable law. Limited personal or internal business use does not transfer ownership or grant a right to reproduce, distribute, modify, reverse engineer, or commercially exploit those materials.
9. Prohibited activities
You may not use the website or services unlawfully; interfere with their operation or security; bypass access restrictions; attempt unauthorized access; harvest data; impersonate another person or business; transmit harmful code; misuse confidential client materials; or use the services in a way that infringes rights or harms others.
10. Suspension and termination
We may limit, suspend, or terminate access when reasonably necessary to protect users, systems, business operations, or third parties; address nonpayment; comply with law or platform requirements; or respond to a material breach of these Terms or an applicable service agreement.
11. Disclaimer of warranties
The website and general informational content are provided “as is” and “as available.” To the fullest extent permitted by law, Impact Edge disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free or completely secure operation.
12. Limitation of liability
To the fullest extent permitted by law, Impact Edge Marketing will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, business opportunities, or expected savings arising from or related to the website or services. Additional limits may be stated in a separate written service agreement.
13. Governing law
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles, unless a separate written agreement provides otherwise. Venue for disputes will lie in the state or federal courts serving King County, Washington, subject to applicable law.
14. Changes to these terms
We may update these Terms periodically. Revised Terms become effective when posted unless otherwise stated. Continued use after an update constitutes acceptance of the revised Terms.
15. Contact us
Impact Edge Marketing
Email: support@impact-edge-marketing.com
Phone: (206) 679-7426
Mailing address: PO Box 2043, Renton, WA 98056